In order to offer you the lowest pricing possible, all transactions will be processed via the web.
If you need assistance with sales
Please contact us at sales@factorydirectlighting.net
Or Call us at 1-866-894-9729

For any service related issues including but not limited to
Billing
Returns
Damaged merchandise
tracking information
all other customer service issues
Please contact us at service@factorydirectlighting.net

To contact us via mail, please write to:
Factory Direct Lighting.net LLC
6625 W. Diversey Avenue
Chicago, Il 60707
U.S.A.

Our hours of operation are Monday thru Friday from 8am to 4pm.
All requests received after 4pm will be promptly handled the following business day.
Thank You for your continued support.

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